Michelle has approximately 34 years experience in working within the Health & Social Care sector, with All About Care for the last 20 years, prior to that within KCC Adult Social Services. Michelle was Registered Manager at Wimbledon House for 17 years, during this time she achieved many qualifications, including Health & Social Care Management Level 4 and Diploma Level 5 in Health and Social Care Management, as well as her Registered Managers Award and City & Guilds in Community Mental Health.
In May 2017, Michelle changed her role with All About Care to become the Company Administrator, supporting the Registered Provider and the Managers of the homes to continually maintain the high standards All About Care has achieved.
In January 2020 Michelle took back on the role of Registered Manager at The Hailey supporting residents and staff in working towards creating an outstanding home. With the appointment of Niall and his becoming Registered Manager in November 2021 Michelle became General Manager responsible for overseeing the running of both Wimbledon House and The Hailey and All About Care's Safeguarding protocols and supporting the management team to continue to deliver a quality service.